Privacy Policy

This Privacy Policy ("Policy") describes how x111g ("Platform", "we", "us", "our") collects, processes, stores, shares and protects personal data submitted by or relating to users ("User", "you", "your") of the x111g website and associated services.

x111g operates as an online casino and sports betting information platform targeting Pakistani users. In providing our services, we necessarily process certain categories of personal data. We are committed to handling that data lawfully, fairly and transparently — in accordance with applicable data protection legislation and our own internal privacy standards.

By registering an account on x111g or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree, please cease using x111g.

The following terms are used throughout this Policy with the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address, financial details and government-issued identification numbers.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, transfer or deletion.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. x111g acts as the Data Controller in relation to User data.
• "Data Processor" — a third party that processes personal data on behalf of x111g under a data processing agreement.
• "KYC Data" — identity and age verification documents submitted by a User, including CNIC, passport, proof of address and/or liveness check images.
• "Cookies" — small text files placed on a User's device by the Platform to facilitate website functionality, analytics and (where consented to) personalisation.
• "Subject Access Request (SAR)" — a formal request by a Data Subject to obtain a copy of their personal data held by x111g.

x111g is the Data Controller responsible for personal data collected through this Platform. As Data Controller, x111g determines the purposes for which personal data is processed and the means by which such processing is carried out.

x111g operates under the laws of its licensing jurisdiction. Specific jurisdictional details are available from our support team on request. Pakistani Users should be aware that Pakistan has its own data protection frameworks and regulations. x111g does not represent that this Policy fully satisfies every aspect of Pakistani domestic data law, which is subject to ongoing legislative development. This Policy reflects our global data protection standards as a minimum baseline.

x111g collects personal data through several channels and in several categories. The table below summarises the main data types we process:

We do not knowingly collect sensitive personal data (such as health, religious or political information) unless required to do so by law or for responsible gambling assessment purposes. Where such data is collected, it receives an enhanced level of protection.

x111g processes personal data only for specific, documented purposes. For each processing activity, we identify a lawful basis. The primary bases we rely upon are: (a) performance of a contract with you; (b) compliance with a legal obligation; (c) our legitimate interests in operating a secure, compliant and commercially viable platform; and (d) your consent where required.

• Account creation and management: Processing Identity and Contact Data is necessary to create and maintain your account and deliver our contractual services.
• Identity and age verification (KYC): We are obligated under applicable regulatory requirements to verify your identity and confirm that you meet the minimum age requirement (18+ or the higher minimum required by the applicable licence jurisdiction). KYC Data is processed on the basis of legal obligation and legitimate interest in preventing underage gambling and fraud.
• Payment processing: Financial Data is processed to facilitate deposits, withdrawals and account balance management. This is necessary for contract performance. References to payment methods familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are contextual only. These providers do not endorse x111g and are subject to their own independent privacy policies.
• Anti-Money Laundering (AML) and fraud prevention: We process Identity, Financial and Technical Data to detect and prevent money laundering, fraud, collusion and other illegal activity. This processing is required by law and underpins our legitimate interest in protecting the Platform and other users.
• Responsible gambling: Behavioural Data is used to identify patterns indicative of problem gambling and to enforce responsible gambling tools (deposit limits, self-exclusion, etc.). This processing is in our legitimate interest and that of the User.
• Customer support: Communications Data is processed to provide you with account, payment and technical assistance.
• Marketing communications: Where you have opted in, we use Contact and Marketing Preference Data to send promotional communications about bonuses, new games and sports events. You may withdraw consent at any time through your account settings.
• Platform analytics and improvement: Technical and Behavioural Data is used, in aggregate and pseudonymised form, to analyse Platform performance and user experience trends.
• Legal compliance and dispute resolution: We retain and process data as required to meet regulatory obligations, respond to legal requests and resolve disputes.

x111g does not sell, rent or trade your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment service providers and processors: To facilitate deposits and withdrawals, we share Financial Data with payment technology partners. These processors act under contractual data processing agreements and are permitted to use your data only for payment-related purposes.
• Identity verification (KYC) providers: KYC Data may be shared with third-party identity verification technology providers to automate and secure the verification process. These providers process data solely on our behalf.
• Technology and platform infrastructure partners: Our Platform is hosted and operated with the support of cloud infrastructure, game studio and software technology providers. These partners may process Technical and Behavioural Data in the course of providing infrastructure services.
• Regulatory and law enforcement authorities: We are required to share data with relevant regulatory bodies, law enforcement agencies and courts where obligated by law — for example, in connection with AML reporting, fraud investigations or court orders.
• Responsible gambling organisations: In certain circumstances — for example, where a self-exclusion is registered — basic account data may be shared with licensed responsible gambling organisations or scheme operators as required by applicable regulations.
• Corporate transactions: In the event of a merger, acquisition, asset sale or restructuring of x111g, User data may be transferred to the successor entity, subject to equivalent data protection obligations.

x111g retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention principles are as follows:

• Active accounts: Personal data is retained for the duration of your account and for a period thereafter as required by regulatory obligations — typically five (5) years following account closure, in line with standard AML record-keeping requirements.
• KYC records: Identity verification documents are retained for the period required by the licensing jurisdiction's AML and counter-terrorism financing regulations, which typically range from five (5) to seven (7) years from the date of verification or account closure, whichever is later.
• Transaction records: Financial transaction records are retained for the regulatory minimum period applicable in the licensing jurisdiction.
• Support communications: Customer support records are retained for a period sufficient to resolve disputes and meet any applicable complaint or arbitration timeframe requirements.
• Marketing data: Where you have opted in to marketing, your preferences are retained until you withdraw consent. Opt-out records are retained indefinitely to ensure we honour your preferences.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

x111g implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. Our security framework includes:

• SSL/TLS encryption for all data transmitted between your device and the x111g Platform;
• Encryption at rest for sensitive personal data stored on our servers;
• Access controls and role-based permissions restricting internal access to personal data to authorised personnel with a documented operational need;
• Two-factor authentication (2FA) available to Users to protect their individual accounts;
• Regular security assessments and penetration testing of Platform infrastructure;
• Staff training on data protection obligations and secure data handling practices;
• Incident response procedures to detect, contain and notify affected parties in the event of a data breach, in accordance with applicable regulatory timelines.

x111g uses cookies and similar tracking technologies to operate the Platform, analyse usage and (where consent is given) personalise your experience. The categories of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function — session management, authentication, security tokens and load balancing. These cannot be disabled without impairing the Platform's core functionality.
• Functional Cookies: Remember your preferences such as language settings, game view options and responsible gambling tool configurations to improve your experience across sessions.
• Analytics Cookies: Collect anonymised or pseudonymised data about how Users interact with the Platform — pages visited, session duration, errors encountered. This data helps us improve Platform performance. Analytics cookies are only deployed with your consent.
• Marketing Cookies: Track visits across the Platform to help us deliver promotional messaging relevant to your interests. Marketing cookies are only deployed with your explicit consent and can be withdrawn at any time.

You may manage your cookie preferences through your browser settings or through the Platform's cookie preference interface. Note that disabling strictly necessary cookies may prevent the Platform from functioning correctly. Withdrawing consent for optional cookies does not affect the lawfulness of processing that occurred before the withdrawal.

x111g's operations, technology infrastructure and third-party service providers may be located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries other than Pakistan.

Where personal data is transferred internationally, x111g ensures that appropriate safeguards are in place to protect the data in accordance with applicable data protection standards. Such safeguards may include:

• Transfers to jurisdictions recognised as providing an adequate level of data protection;
• Use of contractual clauses (equivalent to Standard Contractual Clauses under applicable frameworks) in agreements with Data Processors;
• Binding Corporate Rules or equivalent internal data transfer frameworks where applicable.

By using x111g, you acknowledge and consent to the transfer of your personal data as described in this section. For questions about international transfers and the safeguards in place, contact us at [email protected].

Subject to applicable data protection law and certain exceptions, you have the following rights in relation to your personal data held by x111g:

To exercise any of these rights, submit a written request to [email protected] with "Data Rights Request" in the subject line. We may ask you to verify your identity before processing the request. We will respond within 30 calendar days, with a possible extension of a further two months for complex or numerous requests.

x111g is strictly an adults-only platform. The Platform is not directed at, and is not intended for use by, individuals under the age of 18 — or the higher minimum age required by the applicable licence jurisdiction. We do not knowingly collect personal data from minors.

During registration, all Users are required to confirm that they meet the minimum age requirement. x111g employs KYC verification procedures to validate age. Any account found to belong to an individual below the minimum age will be closed immediately and all associated personal data will be securely deleted, except where retention is legally required for AML or regulatory purposes.

x111g reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or operational requirements. Material changes will be communicated to registered Users by in-platform notification or email to the address on file.

The "Last updated" date at the top of this page indicates when the Policy was most recently revised. Continued use of the Platform after publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically. If you do not accept the changes, you should cease using x111g and request account closure.